Privacy policy

AURVELIA – PRIVACY POLICY

Last updated: November 20, 2025


This Privacy Policy explains how Aurvelia, owned and operated by Blackmere Holdings LLC, collects, uses, shares and protects your personal information when you visit, access, use or make a purchase from our website or interact with any of our products, features, tools or services (collectively, the “Services”).

Aurvelia uses Shopify to power its online store, and certain data may be processed or stored by Shopify in connection with your use of the Services.


By accessing or using the Services, you acknowledge that you have read, understood and agreed to this Privacy Policy. If any part of this Privacy Policy conflicts with our Terms of Service, this Privacy Policy governs with respect to personal information handling.

 

 

 

1. Personal Information We Collect

 


“Personal information” is any information that identifies, relates to or can reasonably be linked to an identifiable individual. It does not include aggregated or de-identified information.


Depending on your interactions with us and applicable laws, we may collect the following categories of personal information:


 

A. Contact Information

 

 

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

 


 

B. Payment & Financial Information

 


(Processed securely via Shopify or third-party payment providers)

 

  • Credit/debit card information

  • Payment confirmation

  • Transaction details

  • Billing details

 


 

C. Account Information

 

 

  • Username, password

  • Account settings

  • Preferences

  • Authentication details

 


 

D. Order & Transaction Information

 

 

  • Items viewed, added to cart, purchased, returned or exchanged

  • Purchase history

  • Order numbers

  • Delivery preferences

 


 

E. Communications

 

 

  • Emails you send to us

  • Customer support messages

  • Information voluntarily provided in inquiries

 


 

F. Device Information

 

 

  • IP address

  • Browser type/version

  • Operating system

  • Device identifiers

  • Network information

 


 

G. Usage Information

 

 

  • Pages visited

  • Time spent on site

  • Click behavior

  • Referring website

  • Cookies and tracking technology data

 

 

 

 

2. How We Collect Personal Information

 


We collect personal information from:


 

A. Directly from You

 


When you:

 

  • Place an order

  • Create an account

  • Contact customer support

  • Enter information on our website

  • Sign up for marketing communications

 


 

B. Automatically through the Services

 


Using:

 

  • Cookies and similar technologies

  • Analytics tools

  • Website logs

 


 

C. Shopify

 


Our store platform collects information necessary to operate the Services.


 

D. Service Providers

 


Such as:

 

  • Payment processors

  • Shipping companies

  • Advertising networks

  • IT and cloud providers

 


 

E. Partners and Third Parties

 


For marketing, advertising, and analytics purposes.

 

 

 

3. How We Use Your Personal Information

 


We may use your personal information for the following purposes:


 

A. To Provide and Improve the Services

 

 

  • Fulfill and manage orders

  • Process payments

  • Verify your identity

  • Deliver products

  • Handle returns and exchanges

  • Manage your account

  • Offer personalized recommendations

  • Improve site functionality and user experience

 


 

B. Marketing & Advertising

 

 

  • Send email or SMS promotions

  • Deliver personalized ads on our site or third-party platforms

  • Conduct retargeting and remarketing

 


You may opt-out of marketing communications at any time.


 

C. Security & Fraud Prevention

 

 

  • Detect and prevent fraudulent or unauthorized activity

  • Secure the website and payment environment

  • Maintain safety and integrity of the Services

 


 

D. Customer Support

 

 

  • Respond to requests

  • Provide assistance

  • Communicate about orders or updates

 


 

E. Legal & Compliance

 

 

  • Follow applicable laws

  • Respond to lawful requests

  • Enforce our Terms of Service

  • Resolve disputes

 

 

 

 

4. How We Share Personal Information

 


We may disclose personal information to:


 

A. Service Providers

 


Including:

 

  • Shopify

  • Payment processors

  • Shipping partners

  • IT and cloud hosting providers

  • Email service providers

  • Customer support platforms

  • Analytics partners

 


 

B. Business & Marketing Partners

 


To deliver targeted ads or marketing campaigns.


 

C. With Your Consent

 


Including:

 

  • Social media sharing

  • Integrations you choose to use

 


 

D. Corporate Affiliates

 


With our parent, subsidiaries or affiliates.


 

E. Legal or Safety Reasons

 

 

  • To comply with legal process

  • To protect our rights or users

  • To respond to law enforcement

 


 

F. Business Transfers

 


In case of:

 

  • Merger

  • Sale

  • Acquisition

  • Bankruptcy

  • Restructuring

 

 

 

 

5. Relationship with Shopify

 


Aurvelia uses Shopify as its e-commerce platform.

Shopify may collect and process customer data to operate and improve its services.


You can read Shopify’s privacy policy here:

https://www.shopify.com/legal/privacy


Your data may be transferred to servers in the United States or other jurisdictions.

 

 

 

6. Third-Party Websites and Links

 


Our website may contain external links.

We are not responsible for the privacy, security or data practices of these third-party websites.

We encourage you to review their privacy policies.

 

 

 

7. Children’s Privacy

 


The Services are not directed to individuals under the age of majority in their jurisdiction.

We do not knowingly collect personal information from minors.

 

 

 

8. Security & Data Retention

 


We take reasonable organizational, technical and administrative measures to protect your information.

No method of transmission over the Internet is 100% secure, but we strive to follow industry standards.


We retain personal information for as long as necessary to:

 

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

 

 

 

 

9. Your Rights and Choices

 


Depending on where you live, you may have the following rights:


 

A. U.S. (Including CCPA/CPRA – California)

 

 

  • Right to know what personal information we collect

  • Right to delete personal information

  • Right to correct inaccuracies

  • Right to data portability

  • Right to opt-out of sale or sharing (we do not sell data)

 


 

B. UK & EU (GDPR)

 

 

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent

  • Right to lodge a complaint with your data authority

 


You may exercise your rights by contacting: support@aurvelia.com

 

 

 

10. International Transfers

 


Your personal information may be transferred, stored and processed in countries outside your residence, including the United States.

These transfers comply with applicable laws.

 

 

 

11. Changes to This Privacy Policy

 


We may update this Privacy Policy periodically to reflect changes in law, technology or business operations.

The updated version will be posted on this page with a revised date.


Your continued use of the Services constitutes acceptance of any changes.

 

 

 

12. Contact Information

 


If you have questions about our privacy practices or wish to exercise your rights, please contact us at:


support@aurvelia.com


Blackmere Holdings LLC

5830 E 2nd St, Ste 7000 #24886

Casper, Wyoming 82609

United States


For all applicable privacy laws, Blackmere Holdings LLC is the data controller for your personal information.